Can I make issuers stop sending me credit card offers in the mail? | Consumer Financial Protection Bureau (2024)

This service allows you to remove your name from the lists supplied to credit card companies and insurers by the three nationwide credit reporting companies (Equifax, Experian, and TransUnion) and another credit company, Innovis. The credit reporting companies supply these lists for preapproved offers for credit cards, other types of credit, and insurance.

The companies will implement this opt-out request within five business days, though for a period of time you still may continue to see credit offers because your name may already have been provided to companies who have not yet mailed their offers to you.

In addition, “opting out” will not affect credit card offers from companies that don’t use lists compiled by the nationwide credit bureaus. To target these other sources, you can contact the Direct Marketing Association (DMA) which creates an opt-out list for consumers who generally prefer not to receive mail or phone offers. You can sign up for this service on DMA's website orfill up this form online and then download and print itto submit by mail. You can also call 212-768-7277 to have the form mailed to you.

If you opt out by phone or by the DMA website, the request is good for five years. To opt out permanently, you must download and mail a signed Permanent Opt-Out Election form, available by calling 1-888-5-OPTOUT (1-888-567-8688).

If you opt out, your name will no longer appear on lists provided by credit bureaus. However, card issuers can still solicit you if they have done business with you before or they get your name from other sources and send you invitations to apply for a card.

Can I make issuers stop sending me credit card offers in the mail? | Consumer Financial Protection Bureau (2024)

FAQs

Can I make issuers stop sending me credit card offers in the mail? | Consumer Financial Protection Bureau? ›

Can I make issuers stop sending me credit card offers in the mail? You can reduce the credit card offers you receive in the mail by calling 1-888-5-OPTOUT (1-888-567-8688) or by visiting OptOutPrescreen.com.

Can you stop getting credit card offers in the mail? ›

How do I stop a specific bank from sending me solicitations? You can stop receiving unsolicited "preapproved" credit card offers by having your name removed from the credit reporting agency mailing lists. Call (888) 5-OPT-OUT (that is, (888) 567-8688) or visit OptOutPrescreen.com.

How do I stop business credit card offers in the mail? ›

If you don't want to get prescreened offers in the mail, you have two choices: opt out for five years: Go to optoutprescreen.com or call 1-888-5-OPT-OUT (1-888-567-8688).

Is it possible to stop pre-approved credit card offers from being mailed to your residence you just have to call 1 888 5 opt out? ›

According to a Federal Trade Commission (FTC) Consumer Report, credit bureaus provide a toll-free number (1-888-5-OPTOUT (567-8688) that consumers can call to opt-out of pre-approved credit offers. Alternately, you can visit the website and fill out an online form to opt out of the pre-screened offers.

How to stop receiving credit card offers in mail Capital One? ›

Opt out by phone: Call Capital One's toll-free number (1-888-817-2970) and follow the prompts to opt out of their marketing mailings. Send a written request: Prepare a letter containing your name, address, and the statement “I want to opt out of Capital One's postal marketing mailings and credit offers.

Why am I getting so many credit card offers in the mail? ›

If you frequently receive credit card offers in the mail, you're not alone. Card issuers do this to expand their customer base and reach a wider target audience. These are called prescreened offers as the company has identified you as a prime candidate for a card.

How do I be removed from mailing lists? ›

You can do this by contacting the Direct Marketing Association's (DMA) or Mail Preference Service. Select the best opt-out registration method that meets your needs. Opt-out is a term used to describe a consumer desire to no longer receive unsolicited mail from a particular company.

How to freeze 3 credit bureaus? ›

Contact each of the three major credit bureaus — Equifax, Experian and TransUnion — individually to freeze your credit:
  1. Equifax: Call 800-349-9960 or go online. ...
  2. Experian: Go online to initiate, or for information call 888‑397‑3742. ...
  3. TransUnion: Call 888-909-8872 or go online.
Mar 26, 2024

How do I cancel my credit card mail format? ›

I am writing this letter to close my credit card account for the following reason: __ I haven't used the account for quite some time and don't plan to use it in the future. I'm not carrying a balance on this account. Thank you for closing my account promptly.

How do I stop Chase from sending me mail? ›

Opt out of the Chase mailing list
  1. Call 1-888-868-8618 and follow the steps provided to remove your personal information from the Chase mailing list. ...
  2. As a Chase customer, you can also log in to your account profile and reset your privacy preferences.
Jun 14, 2022

Is it a good idea to opt out of credit card offers? ›

Safeguarding Your Identity From Credit Card Offers

Be cautious about sharing personal information and consider opting out of unsolicited card offers to reduce exposure to potential fraud.

Is optoutprescreen legitimate? ›

It's important to note that this website is the only one authorized by the nationwide credit bureaus. Opt Out Prescreen will not reach out to consumers, so any phone call or email from anyone claiming to be from Opt Out Prescreen is fraudulent. Call the toll free number (888) 5-OPT OUT.

Is it bad to keep getting pre-approved? ›

No, because prescreened offers and pre-approval involve a soft inquiry. Also known as a soft pull or soft credit check, a soft inquiry doesn't affect your credit scores. The soft inquiry is simply a way for lenders to determine whether you may qualify for their credit card offer.

Can you opt out of mailed credit card offers? ›

You can reduce the credit card offers you receive in the mail by calling 1-888-5-OPTOUT (1-888-567-8688) or by visiting OptOutPrescreen.com.

How do I opt out of Citibank credit card offers? ›

In emails, look for the "unsubscribe" link, which is usually found near the bottom of the message. Alternatively you may set the preference to "No" for such communications in your profile. This can be done when you Register (create a new account).

Why do I keep getting loan offers in the mail? ›

Lenders offer live check loans based on information about your credit history from your credit report. If you do not want to receive live checks or other unsolicited loan offers, you have the right under the Fair Credit Reporting Act to opt out of future offers like this for five years or permanently.

Should you opt out of credit card offers? ›

Safeguarding Your Identity From Credit Card Offers

Be cautious about sharing personal information and consider opting out of unsolicited card offers to reduce exposure to potential fraud. If you do choose to apply for new cards, be sure to understand the card issuer's policies on security and fraud prevention.

Can I turn down a credit card offer? ›

You can't decline a credit card after being accepted, but you can always cancel your new credit card if you don't want the new account. Canceling a new credit line might be the right move if you're worried about going into debt you can't pay off.

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